The last pain point we cover in the Playbook is getting accurate, real-time information about a vehicle in recon.
When salespeople can’t get the information their customer wants in a timely fashion – they lose credibility and miss out on a car deal.
VelocityEngage has a built-in recon workflow management solution called ReconVelocity, that lets salespeople see where each vehicle is at in the recon process. Digital portfolios are automatically generated on units as soon as they enter the recon process.
So, how can salespeople and BDC agents use VelocityEngage to solve the problem of getting accurate, real-time information on recon units?
Before reaching out to a prospect, check ReconVelocity to determine the vehicle’s exact status so you can answer any questions the customer may have.
If a customer is interested in a unit that’s in recon, use the digital portfolio in your sales presentation and review each module in detail.
Send multiple digital portfolios to customers – that are similar in style and price.
That’s it folks! I hope you now understand how VelocityEngage will help to make your job easier – and to help you sell cars faster.